Advanced Usage
DFU recovery
DFU (Device Firmware Update) mode reinstalls JetKVM firmware over USB. Use it to recover a JetKVM with no microSD card slot. With a slot, use microSD recovery; for JetKVM Mini, see JetKVM Mini recovery.
Recovery erases your settings and stored data. Back up anything you need before starting.
You need a computer, a USB data cable, and a thin pin. Connect JetKVM directly to the computer with the data cable.
Download the recovery image
Enter DFU mode
- Unplug the USB cable from JetKVM.
- Locate the small hole on the right side of the device.
- Insert a thin pin into the hole and gently press and hold the button inside.
- While holding the button, reconnect JetKVM's USB cable to your computer.
- Keep holding for three seconds, then release.
The recovery tool should detect a MASKROM device.
Flash the firmware
Install the USB driver
- Download Driver Assistant:Driver Assistant v5.14
- Right-click the ZIP and choose Extract All.
- In the extracted folder, open
DriverInstall.exe. Click Yes when Windows asks for permission. - Click Install Driver and wait until it's done.
Open RKDevTool
- Download RKDevTool:RKDevTool v3.37
- Right-click the ZIP and choose Extract All.
- In the extracted folder, open
RKDevTool.exe. - Click the Upgrade Firmware tab.
Flash the firmware
- The bottom left should say Found One MASKROM Device. If not, see Device not detected.
- Click Firmware and select the
.imgfile from step 1. - Chip Info should show
RK1106.
- Click Upgrade. Keep JetKVM connected and the computer awake.
- Wait for Download Firmware Success in the log. JetKVM restarts, so the bottom left now says No Devices Found. That's expected.
Troubleshooting
Device not detected
- Hold the button before plugging in USB, and for three seconds after.
- Use another data cable or port, not a hub.
- On Windows, reinstall the driver with Driver Assistant, then reconnect and reopen RKDevTool.
- Unplug any other Rockchip device in recovery mode.
Windows blocks a download
Leave the file quarantined and keep Defender enabled. Use the Linux or macOS instructions instead.
Flashing fails
If the image will not load, download it again from step 1 and select it under Upgrade Firmware → Firmware.
If flashing fails, save the error message, check the USB cable, and re-enter DFU mode before retrying.